Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at thurar.amyxinthira@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at thurar.amyxinthira@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thurar.amyxinthira@gmail.com.
# Return and Refund Policy
At **Honey Blush Beauty**, we want every order to reach you in good condition and match what you expected. If you need help with a return or refund, please review the policy below before contacting us.
## Return Period
Return requests must be submitted within **30 days of the delivery date**.
To be eligible for a return, the item must be unused, unopened, and in the same condition as when it was received. Products should be returned with their original packaging when applicable, along with proof of purchase or an order number.
For hygiene and safety reasons, beauty, skincare, or personal care items that have been opened, used, tested, or tampered with may not be accepted for return.
## Non-Returnable Items
We do not accept returns for:
* Opened or used beauty products
* Final sale or clearance items
* Gift cards
* Custom or personalized products
* Items damaged after delivery due to misuse
* Returns sent without prior approval from our support team
## How to Request a Return
To start a return, please contact us at:
**Email:** [support@honeyblush.store](mailto:support@honeyblush.store)
Please include your order number, the item you would like to return, and the reason for your request. If the item arrived damaged, defective, or incorrect, please attach clear photos of the product, packaging, and shipping label.
Once your request is reviewed, we will provide return instructions if the return is approved.
## Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error from **Honey Blush Beauty**, such as receiving a damaged, defective, or incorrect item.
We recommend using a trackable shipping service. We are not responsible for return packages that are lost, delayed, or damaged during return transit.
Approved returns may be sent to:
**Honey Blush Beauty**
**17125 Russet Dr #E**
**Bowie, MD 20716**
**United States**
## Damaged, Defective, or Incorrect Orders
Please inspect your order shortly after delivery. If there is an issue with your item, contact us within **7 days of delivery** at **[support@honeyblush.store](mailto:support@honeyblush.store)**.
We will review the details and help provide a suitable solution.
## Refunds
After your approved return is received and inspected, we will notify you by email about the refund status.
If approved, the refund will be issued to your original payment method. Please allow **5–10 business days** for the refund to appear, depending on your bank or payment provider.
Original shipping fees are non-refundable unless the issue was caused by our mistake.
## Exchanges and Cancellations
We do not guarantee direct exchanges. If you need a different item, please return the eligible product first and place a new order after your return is approved.
Orders can only be canceled before they are processed or shipped. Once an order has shipped, it must follow our standard return process.
## Contact Information
For questions about returns, refunds, or order issues, please contact us:
**Honey Blush Beauty**
**17125 Russet Dr #E, Bowie, MD 20716, United States**
**Email:** [support@honeyblush.store](mailto:support@honeyblush.store)
**Phone:** 786-677-7220